Request for information: 

"- Number of times the number 39 bus has been cancelled since 1 January 2023. Please also specify at what time schedules those buses were cancelled for. 

- Number of times the number 39 bus has "no-showed" since 1 January 2023, ie. Shown as uncancelled by Metlink in it's public media applications, but never actually running. Please also specify at what time schedules those buses "no-showed" for. 

- Number of complaints logged about the number 39 bus since 1 January 2023, and the nature of those complaints. 

- Internal correspondence about what is being done to alleviate cancellations or issues with the number 39 bus since 1 January 2023.

- Information about why the number 39 bus has had it's afternoon services reduced to two services, instead of four. 

- Correspondence between Metlink and your office about ongoing issues with bus performance. I am particularly interested in correspondence which references the number 39 bus (you may be seeing a pattern, here)."

For a copy of the attachments relating to this request please email democratic.services@gw.govt.nz.